Your clinical work is solid. Your systems are holding you back.
I help behavioral health agencies fix the technology underneath the business, so leads stop leaking, audits stop scaring you, and the operation runs on systems instead of the people who happen to remember how it works.
Most agencies run on tools that were never built for this work.
Leads live in an inbox. Authorizations sit in a spreadsheet. Notes, scheduling, and billing each live somewhere different, and nothing points at anything else. It holds together because a few people carry it in their heads.
That worked when margins were healthy. With reimbursement pressure, surprise audits, and coding changes on the way, the gaps between your systems are where the money quietly goes.
Leads that vanish
Families wait on a callback and go with whoever answered first.
Authorizations that expire
No system runs the clock, so services get delivered that can't be billed.
Audits you can't answer fast
Proving a claim means stitching four systems together by hand, under a deadline.
A business that only works when you're in it
The operation depends on memory, not systems, which caps how far you can scale.
One kind of problem, across behavioral health.
The agencies I work with run on the same disconnected systems and hit the same walls. Intake that leaks, authorizations no one is tracking, data scattered across tools that were never meant to talk. My background is deepest in ABA, which has some of the hardest operational plumbing in healthcare, and that carries directly into the rest of the field.
Three ways to work together.
Start wherever you are. Get a clear plan, get it built, or hand the whole technology function to someone who owns it.
Technology Audit & Roadmap
I map how your agency actually runs today, find where the technology is leaking money and risk, and hand you a prioritized roadmap: what to fix, what to build or buy, and in what order. You walk away knowing exactly what to do next, and you can take it to anyone who implements.
Build, Done For You
I don't just tell you what to do, I get it built. I lead the build, manage the vendor, run the migration, train your team, and hand you a system that's live and working. You talk to one person. Me.
Engaged Technology Leader
I own the technology and operations side of your agency. Quarterly strategy, vendor management, and the systems that determine your margins and your exit value. The tech leader you're too small to hire full-time and too big to keep going without.
Why a technology leader, not another consultant.
I know the operation, not just the software
A CRM consultant knows a tool. I know why intake stalls, how an authorization expires, and what a clean clinical handoff needs, then I decide what to build around that.
Real engineering behind it
Backend, infrastructure, and integration work at Capital One and beyond. When your systems need to actually connect and hold up, that is the background that matters.
No vendor kickbacks on advice
When you hire me to help you choose, I take nothing from any software company. My only job is the system that fits you.
Built for where the field is going
Reimbursement pressure rewards efficiency. Audits reward clean records. Buyers pay premiums for agencies that run on systems. I build the infrastructure all three demand.
The gap between your systems is costing you. Let's find it.
Book a call and I'll tell you straight where your technology is leaking money, and what I'd do about it.
Book a call →